The Nationals’ Member for Gippsland East, Tim Bull, is urging the public to be aware of new bans on telemarketing and doorknocking under the Victorian Energy Upgrades (VEU) program.

Starting from May 1, 2024, unsolicited telemarketing calls related to the VEU program were prohibited, followed by a ban on doorknocking from August 1, 2024.

These measures are designed to ensure that consumers are not disturbed by unwanted marketing efforts.

Effective from May, telemarketing calls under the VEU program are only allowed if consumers have given prior consent.

From August, doorknocking for marketing or promoting upgrades under the VEU program will be banned unless prior consent is given.

Telemarketing calls will still be allowed for other purposes, including notifying consumers of a product recall or fault or booking an appointment for an upgrade.

“With the cost-of-living crisis hitting all families, there are many operators taking advantage of this, so please be vigilant,” Mr Bull said.

“If you receive an unsolicited phone call or visit, you are encouraged to report the incident to the Essential Services Commission.

“These bans are a crucial step in safeguarding our community’s privacy and ensuring that our residents are not subjected to intrusive and unwanted marketing practices.”

For further information on the new bans or to report a violation, contact the Essential Services Commission on (03) 9032 1310 or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Monday, August 5, 2024